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Pet Travel Incident Details

Delta

Loss Dog
Flight DL512 From: MEX (Juarez International) To: DTW (Detroit Metropolitan Wayne County) Incident at: MEX (Juarez International)
Incident Date: May 03, 2010 Report Date: July 2010

Report Details

Carrier: Delta Air Lines

Flight Number: 512

Date and Time of Incident 03MAY2010, 2 PM

Type of Incident: Loss

Description of Animal Name: Paco Breed: Unknown
Age: Unknown

Description of Incident: Pet escaped from kennel prior to being boarded on MEX/DTW flight. Kennel was placed in shade of aircraft prior to loading. When the unit was placed on ground the door came open and pet escaped.

Cause of Incident: The cause of the kennel door opening has not been determined. The kennel appeared to be in serviceable condition. It was not mishandled, dropped, or intentionally opened.

Corrective Action Taken: A nearby employee tried to capture Paco immediately after the escape but he stated that the dog tried to bite him and he did not feel safe confining the pet alone. Other employees joined the search. Another employee located the pet and tried to corner him, but Paco jumped the airport perimeter fence. Delta agents and supervisors searched the area outside the airport perimeter by automobile. Posters with Paco’s picture, contact phone numbers and reward offering were distributed to the area surrounding the airport.

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