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Pet Travel Incident Details

Hawaiian Air

Injury Dog Brachycephalic Definition
Flight HA25 From: PDX (Portland Intl) To: HNL (Honolulu Intl) Incident at: HNL (Honolulu Intl)
Incident Date: September 19, 2011 Report Date: November 2011

Report Details

Date: 23SEP11 Time: 1:30 p.m. Reporting Station: HNL Flight: HA25 From: PDX To: HNL

Animal Information: Name: Unknown Description: Dog/Pug

Incident: Agent unloaded the dog and kennel from the aft bulk. The dog escaped while waiting to be picked up. The dog ran from Gate 61 to Elliott Street fence line and back. The dog was finally cornered near the Island Air Baggage Claim and sustained injuries to his paws that will require veterinarian care.

Cause:
Defective Kennel. Painters tape and zip ties were used to secure the kennel. Animal pushed door open and escaped.

Corrective action: HA to reimburse vet bills. Agents to be trained on how to identify defective kennels prior to acceptance.

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