Report Details

DOT PET INCIDENT REPORT Carrier and Flight Number American Eagle Airlines Flight #3122 Date and Time of the Incident 31 May 2015 G) 14:59 Description of the Animal, Including Name Dog, Breed-Unknown, Name Unknown Narrative Description of Incident Upon Customer receiving kennel in arrival station she discovered a scratch on his ear. Customer opted not to take the dog to a vet. The station employees did notice oversized belt was out of service and the kennel was placed on the normal belt in Order to deliver to Customer. Narrative Description of Cause of the Incident Unable to determine cause of injury. Narrative Description of any Corrective Action Taken in Response to Incident The station confirmed oversize belt has been repaired. Employee who handle has been retrained on procedures to follow when oversize belt is out of service.