Report Details

Carrier: Hawaiian Airlines Flight Number: 50 Date & Time of Incident: 07/06/2016 12:00 AM Type of Incident: Death Description of Animal: Breed: Bulldog Animal Name: Jax Description of Incident: Upon arrival in Cargo we found that Jax, the bulldog, was deceased. Our HA Cargo operations manager, Bill Clark, and JetBlue lead agent, Lauren Simko, met with the dog's owner, Jason Cleath to inform him of his dog's passing. Bill offered to transport the dog to the animal clinic and have a necropsy performed, which Jason agreed to. It was agreed that the dog collar would be recovered and sent to them via FedEx. Necropsy and cremation was performed by Howard Beach Animal Clinic and services totaling $970 paid for by Hawaiian Airlines. Cause of Incident: According to the results of the necropsy, the most likely cause of death was heatstroke. Corrective Action Taken: Full refund of cargo transport fee. Necropsy paid for by Hawaiian Airlines. All Hawaiian Airlines cargo procedures were followed; no corrective actions taken.