Details
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Pet Travel Incident Details
Hawaiian Air
Loss
Cat
Flight 51
From: JFK
(John F Kennedy Intl)
To: HNL
(Honolulu Intl)
Incident at: JFK
(John F Kennedy Intl)
Incident Date: May 01, 2022
Report Date: July 2022
Report Details
Carrier: Hawaiian Airlines
Flight Number: HA51
Date & Time of Incident: 05/01/2022 12:00 AM
Type of Incident: Loss
Description of Animal: Breed: Other
Animal Name: MR. GREY
Description of Incident: Cat at HA Cargo at JFK. Loaded in cover cart to transport to plane side. Curtains were closed, pets secured in covered cart. Upon arrival to aircraft ramp noted cat was missing from kennel.
Cause of Incident: Kennel had two doors including top load and cat was able to squeeze out of kennel.
Corrective Action Taken: Agents have been reminded kennels must have 1 access door only. Dog continued to travel to HNL. Entire AWB was refunded, searches were conducted, no other compensation offered.
PetFlight Report:
July 2022 Airline Pet Travel Report
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