Report Details

Carrier: Hawaiian Airlines

Flight Number: 34

Date & Time of Incident: 07/27/2023 09:10 PM

Type of Incident: Death

Description of Animal: Breed: French Bulldog

Animal Name: Augie

Description of Incident: Upon arrival on HA34 into Los Angeles from OGG on July 27, it was discovered that one of two pets was unresponsive. It was determined that one dog, a French Bulldog named Augie had passed away.

Cause of Incident: Necropsy offered, but customer declined.

Corrective Action Taken: Currently working to process a refund to the customer for shipping charges. Will await further information from the customer to address any further expenditures with respect to necropsy and/or cremation services.