Report Details

Carrier/Flt Number: Frontier Airlines #426

Date/Time of Incident: 5/12/05 11:59 p.m.

Description of Animal : Cornish Rex cat named “Mr. Baby”

Description of Incident: On arrival on flight from Denver to Atlanta, animal was placed on baggage conveyor belt rather than being hand-carried for passenger pick-up. The cat suffered emotional trauma and was injured. Injuries included several broken nails and a cut on the nose.

Description of Cause: The incident was caused by poor judgment on the part of Frontier employee.

Description of Corrective Action: The Atlanta Station Manager was contacted and employee was coached and disciplined. The animal’s owner was compensated for all medical expenses, all transportation fees, all special medicines and equipment, and future veterinarian visit charges.