Report Details

Incident 2 Carrier: Alaska Airlines Flight: 123 (Seattle, WA to Fairbanks, AK) Date of incident: Sunday, August 11, 2013 Time of incident: Approximately 4:30 P.M. AT

Description of animal (including name): An 8-year-old female, Bluetick Coonhound named Suki.

Narrative description of incident: An 8-year old dog arrived in Fairbanks in a 400 size kennel. The customer arrived at Seattle with a 300 size kennel, which Seattle personnel swapped out for a larger 400 size kennel. Fairbanks agents felt the 400 kennel was still slightly small and that the dog scraped its nose while attempting to turn around.

Narrative description of the cause of the incident: The dog didn’t have room to completely stand, or turn inside its kennel and likely was the cause of the scrape to its nose. There is no evidence to suggest that the airline’s handling contributed to the animal’s injury.

Narrative description of any corrective action taken in response to the incident: Our kennel acceptance policy was shared with our Seattle agents No photographs available