Report Details

Carrier: United Airlines Flight Number: 1840 Date & Time of Incident: 06/16/2016 Type of Incident: Injury Description of Animal: Breed: Maltese Animal Name: Description of Incident: 11 Week old puppy injured at time of tender as agent was attempting to modify crate in order to secure kennel ties. Animal was treated and continued on its journey. Cause of Incident: Animal was not removed from the crate prior to agent's attempt to modify crate, therefore causing the injury. Corrective Action Taken: Reviewing proper procedure to secure kennel ties with agent.