Report Details

Carrier: United Airlines Flight Number: 252 Date & Time of Incident: 01/06/2017 Type of Incident: Injury Description of Animal: Breed: Mastiff Animal Name: SHYLA Description of Incident: INJURY Cause of Incident: While being removed from the aircraft, the pet carrier fell 2 feet to the ground. Corrective Action Taken: Reviewed standard operating procedure with ramp personnel to prevent recurrence.