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Pet Travel Incident Details

United Airlines

Loss Cat
Flight UA43 From: BOS (General Edward Lawrence Logan Intl) To: DEN (Denver Intl) Incident at: DEN (Denver Intl)
Incident Date: August 25, 2006 Report Date: October 2006

Report Details

United Flight: 211 Boston/Denver

August 25, 2006: 12:00 PM

Narrative Description:

Description of incident: Passenger checked kennel containing a large cat. Aircraft arrived and cat offloaded from UA 211 in Denver to be transferred to UA flight 43 Denver/Honolulu. Cat escaped kennel during ramp transfer in Denver. Ramp serviceman verified animal in kennel when offloaded from Flight 211.

Description of cause of the incident: The kennel was inspected and the door was found ajar. One locking post was found outside its socket and the second locking post was broken off which made kennel door unsecured. It was not determined if the second locking post was broken prior to flight or how the second locking post became ajar. The airworthiness of the kennel is in question.

Description of any corrective action taken: No corrective action was taken or warranted as United procedures were followed.

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