Report Details

United Flight: 345/265 RIC/ORD/SLC

August 9, 2006: 12:30 PM

Narrative Description:

Description of incident: Passenger checked two kennels for 2 dogs - a Golden Retriever and a Poodle. Originating destination Richmond with a stop in ORD with final destination SLC. Flight was a thru flight so dogs never left the aircraft in ORD. Both dogs were boarded in the same pit of the aircraft. The Golden Retriever was found dead upon opening cargo compartment in SLC.

Description of cause of the incident: Owner indicated she felt the dog died due to fear of aircraft and flying. Owner did not want an autopsy and requested the dog be released to her.

Description of any corrective action taken: No corrective action was taken or warranted as United procedures were followed.