January 2008 Airline Pet Travel Report

The January, 2008 Airline Pet Travel Report contains pet incidents for the month of November, 2007.

Alaska Airlines reports the injury of two dogs during transport. One with an injured paw and one with an injured mouth, both injuries seem to be from the dogs attempting to escape from the kennel.

Continental reports the loss of a 12 year-old cat while being loaded in Raleigh, NC. The cat escaped when the door popped open. Continental reprimanded staff for not applying zip-ties on the door, per their guidelines. The cat has not been found at the time of the report. Continental transported 7,473 pets during the month of November.

Delta reports the death of two pets and the loss of three. A 14 month old Bulldog Terrier was found decreased upon arrival in Buffalo, NY from Atlanta, GA. The necropsy indicated the dog had a preexisting heart condition, and the stress of the flight possibly caused his death. On November 2nd a 14 year-old cat arrived in Tampa from JFK deceased. The necropsy report indicates the cause of death is "cardiopulmonary collapse" contributed to by three pre-existing conditions of cardiac disease, liver disease, and kidney disease.

In two of the losses Delta reported, the dogs did not arrive at the destination. One was a Pug SGF-ATL ATL-LGA, the kennel arrived in LGA empty. The second was an eight week-old Great Dane puppy routed MGM-ATL ATL-PVD. The dog never arrived in PVD. Delta states that the possibility of theft is being investigated in both cases. The final Delta loss was initially reported in the December 2007 report. A cat escaped its kennel while being taken to the aircraft in Philadelphia, PA. Delta states that they accepted a non-compliant kennel and did not secure the door with cable ties.

American Airlines also reported the injury of a dog that occurred on October 16th, 2007. This was not included in the December 2007 report.

Hawaiian Airlines reported the injury of a dog that occurred on October 30th, 2007. This was not included in the December 20007 report. A dog fell off the belt loader while being loaded into the aircraft. The disturbing aspect of this incident seems to be that the owner saw and reported the event and it was not reported by the loading crew.

Reader Update

PetFlight received the following from the owner of the Bulldog about the Delta incident:

I used Delta's Petfirst service to send my 1 year old bulldog, Caleb, to Buffalo, NY from Atlanta, GA on November 21, 2007. Caleb never made it.

I sent Caleb the night before I arrived, so I had my friend go pick him up at the airport. She was first told by an employee that they forgot Caleb somewhere in the airport facility, but assured her that he was fine and they would immediately return to get him.

After about an hour, they returned with him, only realized that he was deceased before they pushed the crate through the door to pass him on to her. The employee said he thought Caleb was sleeping.

Since then, both my friend and I have been trying to get in touch with Delta about the incident only to be callously bounced from person to person, department to department with the only information to fill out a claim form.

Incidents by Airline during November, 2007

Airline Losses Injuries Deaths
Alaska Airlines logo Alaska Airlines 0 2 0
American Airlines logo American Airlines 0 1 0
Continental Continental 1 0 0
Delta logo Delta 3 0 2
Hawaiian Air logo Hawaiian Air 0 1 0
Total 4 4 2
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Incident Details for November, 2007

  • Delta logo

    Delta

    Carrier Delta Air Lines

    Flight Number Flight # EV4642/26 MGM-ATL Flight # EV4820/26 ATL-PVD

    Date and Time of Incident November 26, 2007...

    Loss Dog PVD Flight EV4642/26

    November 26, 2007

    View Report
  • Delta logo

    Delta

    Carrier Delta Air Lines

    Flight Number Flight # OO6174/02 SYR/JFK Flight # DL1287/02 JFK/TPA

    Date and Time of Incident November 02, 2007 ...

    Death Cat TPA Flight DL1287/02

    November 02, 2007

    View Report
  • Alaska Airlines logo

    Alaska Airlines

    Carrier: Alaska Airlines Flight: 537(DEN/SEA) Date of incident: November 19, 2007 Time of incident: Approximately 9:30 A.M. (PT)

    Descript...

    Injury Dog SEA Flight 537

    November 19, 2007

    View Report
  • Alaska Airlines logo

    Alaska Airlines

    Carrier: Alaska Airlines Flight: 154 (ANC/SEA) Date of incident: November 29, 2007 Time of incident: Approximately 9:00 A.M. (PT)

    Descrip...

    Injury Dog SEA Flight 154

    November 29, 2007

    View Report
  • C

    Continental

    INCIDENT #1: CO Flight #551 Raleigh- Houston Cat – Domestic Short hair-12yrs old November 5, 2007 Male / Name: “Scramble”

    Owne...

    Loss Cat RDU Flight 551

    November 05, 2007

    View Report
  • Delta logo

    Delta

    Carrier Delta Air Lines

    Flight Number Flight # DL914 ATL-BUF

    Date and Time of Incident November 20, 2007 – approximately 2100

    Type ...

    Death Dog BUF Brachycephalic Flight ATLDL914

    November 20, 2007

    View Report
  • Delta logo

    Delta

    Carrier Delta Air Lines

    Flight Number Flight # EV4752 SGF-ATL Flight # DL530 ATL-LGA

    Date and Time of Incident November 02 2007 – app...

    Loss Dog SVA Brachycephalic Flight EV4752

    November 02, 2007

    View Report
  • Delta logo

    Delta

    Carrier Delta Air Lines

    Flight Number Flight # 1409/30 PHL/SLC

    Date and Time of Incident November 30, 2007 – 1630 Type of Incident Es...

    Loss Cat PHL Flight 1490/30

    November 30, 2007

    View Report
  • American Airlines logo

    American Airlines

    Carrier and Flight Number American Airlines Flight #775 (MIA-STT)

    Date and Time of the Incident 16 OCT 2007 at approximately 4:30pm

    Descrip...

    Injury Dog STT Flight 775

    October 16, 2007

    View Report
  • Hawaiian Air logo

    Hawaiian Air

    Date: 30Oct07 Time: 2:45 p.m. Reporting Station: HNL Flight: HA 336 From: HNL To: OGG

    Animal Information: Name: unknown Descr...

    Injury Dog HNL Flight HA 336

    October 30, 2007

    View Report

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Source: January 2008 Air Travel Consumer Report